2426405 – Out of Maintenance Customers Do Not Appear on Support Launchpad for SAP B1
Symptom As a partner, you are trying to request license for a customer that is out of maintenance, but you cannot find the customer listed under your customer list within Support Launchpad for SAP Business One. Cause Maintenance contract canceled or fee not paid. Solution As part of the maintenance termination process, the existing support …
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